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Client Services Representative

at Vantage Business Centre

in Kowloon

<>: • Providing administrative and secretarial support to virtual and serviced office clients • Handle all incoming telephone calls and general inquiries • Provide Front Desk support to all clients • Act as the first point of contact for all clients and visitors and provide a professional and friendly service with efficient manner • Support clients needs on meeting rooms preparation and reservation; ensure offices is ready before client arrival, troubleshooting basic IT and telecom technical issues, arrangement of furniture relocation and beverages serving for meeting guests. • Providing support to clients include handling incoming correspondences and arrange courier documents, ordering office and pantry supplies and other general administration/secretarial duties • Handling filings and manage tidiness of the Business Centre, incl.. Pantry, break area, meeting rooms, and reception areas to ensure they are presented at a 5-star standard • Assist the company to identify opportunities includes promoting company products & provide services presentation and orientation to customers • Assist in ad hoc duties as assigned <>: • Minimum 5 years experience as Receptionist in a servicing industry • Good command of interpersonal and communication skills, previous experience in hospitality or other serviced office provider is highly desirable. • MUST be a self-starter and have the ability to work independently. • Pro-active, responsible, enthusiastic character. • Strong on using MS Office applications (Excel; Words; Powerpoint) and PABX switchboard operations • Good command of spoken and written English & Chinese, Fluent in Putonghua and knowledge of Japanese an advantage • Formal Dress is required • 5 days with half-day alternate Saturday work is required • Immediate Availability is an advantage Read More...
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